01784437611 ask@regencyinvestment.com

Privacy Policy

Thank you for taking the time to visit our website. Regency Investment Services Limited respects each person's privacy and this policy will advise you how we collect and use the personal information that you supply us with. By submitting your data to us, it is implied that you have given us your permission to use your data under the terms of this policy. Our Privacy Policy is updated from time to time, so please check our website regularly to ensure you are fully up-to-date with how we deal with the information you have provided to us.

 

Who we are: Regency Investment Services is a Limited Company registered in England & Wales (registration number 1409821) whose registered address is at 189 High Street, Egham, Surrey, TW20 9ED.

 

Why we need your details: Regency Investment Services collect and use your personal details, which can include telephone numbers, address and e-mail, so that we can process one of the following:

-         Provide you with financial advice

-         Reply to any requests for information that you ask us for

-         Clarify any particular query

-         Supply details of any product or service that we believe may meet your needs

-         Cross check any information that we receive with that held on our database.

 

How we receive the information: The information that we hold may be supplied by you directly to us by telephone, face to face meeting or e-mail. We class this as being 'personally identifiable information', which means it can be used to identify you, personally.

 

Who has access to this information? Your 'personally identifiable information' details will be kept within Regency Investment Services Limited organisation until such time as we decide that they should be removed. Your details will not be sold or otherwise disposed of to any third party.

 

Use of cookies on our website: A cookie is a small text file that is downloaded onto your computer when you visit certain websites and allows a website to recognise a user's computer. Cookies are used to help users navigate websites more efficiently and to perform certain functions, as well as to provide information to the owners of the website.

 

Google Analytics: This website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of our website and compile reports for us on activity of our website.

 

How do I restrict or delete cookies? The cookies we use are essential for parts of the website to operate, some may have already been set. You may delete and block all cookies from this website, but please be aware that restricting or deleting cookies may impact on the functionality of the website. Your web browser may allow you to restrict or delete cookies set by this website. The Help function within your browser should tell you how. Alternatively, you can visit www.allaboutcookies.org which provides general information about cookies and how you can manage cookies on your computer.

 

Use of Third Party Testimonial Gatherers: At certain times we may ask our clients consent to provide online testimonials or reviews about the service they have received from Regency Investment Services. We always protect our clients' identity by ensuring that actual names are not provided in the reviews.

 

How Secure are your details? When you register your details, we will take all reasonable steps to keep these details secure and free from unauthorised access by use of technology and internal systems which will be updated as new technology becomes available and is appropriate to our systems.

 

Third Party Sites: Third party internet sites that you can link through to from our website will not be covered by our Privacy Policy and Regency Investment Services accept no responsibility or liability for any actions that these sites may perform. We advise that you should check the policy of each site that you visit.

 

Removing or changing your information: If you wish to change the information that we hold for you, please contact the relevant office or, if you have registered your profile on our website, please go to www.regencyinvestment.com

 

If you wish to have your information removed from our database either permanently or temporarily, please contact us. Due to our Regulatory obligations & Legal responsibilities, there may be occasions where we are unable to delete records. We will discuss this with all clients who request any data to be deleted.

 

Making a complaint about the way in which your data is stored or used: In the unlikely event that you have a complaint about the way in which your details are used or stored by this company, please contact:

 

Mrs Dominique Vinecombe, Regency Investment Services, 189 High Street, Egham, Surrey, TW20 9ED.   If you simply have a query about any aspect of this policy or wish to have any part of it clarified, please contact us.

Get in touch

Regency Investment Services Ltd is authorised and regulated by the Financial Conduct Authority. Financial Services Register No: 125678 http://www.fca.org.uk/register.

Regency Investment Services Ltd Registered Address: 189 High Street, Egham, TW20 9ED. Registered in England & Wales, No. 01409821.

Neither Regency Investment Services Ltd nor its representatives can be held responsible for the accuracy of the contents/information contained within the linked site(s) accessible from this page.

The Financial Conduct Authority does not regulate National Savings or some forms of mortgage, tax planning, taxation and trust advice, offshore investments or school fees planning.

The Financial Ombudsman Service (FOS) is an agency for arbitrating on unresolved complaints between regulated firms and their clients. Full details of the FOS can be found on its website at http://www.financial-ombudsman.org.uk.

The information contained within this site is subject to the UK regulatory regime and is therefore targeted primarily at consumers based in the UK.

Please read our Privacy Policy before completing any enquiry form or before sending an email to us.